FAQ

  • What types of gold can you refine?

    We refine all types of gold, including raw gold from mining, scrap gold, jewelry, and bullion. Our processes ensure high-purity results suitable for trading or investment.

  • What purity level do you achieve in gold refining?

     

    Our refinery consistently produces gold of 99.99% purity, meeting international standards for bullion and trade.

  • How long does the refining process take?

    Processing time varies depending on the quantity and type of gold. Small batches can be refined within 3–5 business days, while large or bulk orders may take longer.

  • Do you provide assaying and certification?

     

    Yes, we offer accurate assaying and certification for all refined gold, ensuring transparency and compliance with international standards.

  • Is my gold safe during refining and storage?

    Absolutely. We provide fully insured storage, secure handling, and tracking throughout the refining and logistics process to guarantee safety.

  • Can you handle bulk gold for institutional clients?

    Yes, we specialize in bulk refining and trading for mining companies, jewelers, and institutional clients, including customized solutions and documentation.

  • What are your fees for refining services?

    Fees vary depending on the type, quantity, and service required. Please contact us for a personalized quote.

  • Do you offer logistics for transporting gold?

    Yes, we provide secure logistics services, ensuring safe transportation of raw or refined gold to its destination.

  • How can I request your services?

     

    You can request our services by contacting us via phone, email, or through our website form. Our team will guide you through the process.

  • Do you operate only in Zambia?

    Our primary operations are in Zambia, but we can provide services and support for international clients with gold consignments.